Program Support Staff

Job description

MATC JOB DESCRIPTION: Support Staff I

Cultural Fit, Objectives, Roles & Responsibilities

REPORTING RELATIONSHIP

Reports directly to the appropriate MATC supervisor with general oversight from Program Support Staff II

DNA ALIGNMENT

Mid-Atlantic Teen Challenge (MATC) is a Christian discipleship program that exists to help adolescent boys find solutions to life-controlling addictions through Christ-centered solutions.

Core Values

HONOR EVERYONE

We treat people like Jesus did, with eyes of grace while speaking the truth.

EXCELLENCE IS OUR STANDARD

Everything between the long-term vision to day-to-day tasks, our ministry is worth our very best effort.

SERVE OUR COMMUNITY

The men, women, and teens in our care are treasured by our Savior, and we are honored to serve them.

SELF-LEADERSHIP

We live to become more like Jesus. This begins with self-leadership and a personal relationship with Him.

CULTURAL FIT

Individual has a sense of humor and is an energetic, a positive thinker who is humble, hungry, and emotionally intelligent. Someone who is eager in serving others and committed to making the engagement experience powerful, whether it’s a client, donor, or fellow team member. Hungry to perform with excellence while striving in continuing education. And can to be socially and relationally intelligent while interacting with and engaging others on behalf of the ministry, understanding every team member represents MATC.

CORE OBJECTIVES

Execute the mission of MATC in support of the vision and goals of the Board of Directors and the CEO. Work closely with MATC Affiliates to communicate the ministry vision, values, and strategy of MATC. Cultivate a healthy culture in the field. Keep the Teen Challenge DNA and spiritual focus alive while also attentively supporting the implementation of MATC’s five strategic initiatives:

Sustainability

Curriculum

Leadership development

Scholarships

Prevention

Program Support Staff of MATC will maintain Teen Challenge accreditation through training and continuing education provided by Bridge online. The staff will engage in an ongoing basis with the following foundational basics of business: administrative, interpersonal, personal financial management, leadership skills & development.

RESPONSIBILITIES AND EXPECTATIONS

Provide support to the mission of MATC by:

• Direct care and coverage of student body during scheduled shifts.
• Ensure execution of the daily student schedule as assigned by the Program Director.
• Ensure proper execution of and adherence to the student’s chore schedule.
• Participate in individual discipleship and development with assigned MATC leadership.
• Ensure the safety and security of the students and facility at all times.
• Ensure a ratio of 1:10 staff to student ratio on campus and a 1:6 staff to student ratio off campus at all times.
• Be able to work overnight, weekend, and holiday shifts, as well as overtime as needed for emergency coverage.
• Other duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with appropriate notice.

The supervision of students is solely the responsibility of part time and full time Program Support Staff. Staff shall ensure at all times that students are kept within sight and sound of staff.

QUALIFICATIONS

High School diploma or equivalent.

Proven consistency in sobriety, responsibility, and accountability.

Demonstrated pursuit of excellence in, self-leadership, attention to detail, focus, and dedication.

Coachable.

Active member of a local Christian church body or MATC’s home church (if working).

THIS JOB MIGHT BE FOR YOU IF:

You have a deep call to action in your life to walk closer with Christ.

You dream of helping transform growing organizations into wildly successful ones, good ones into great ones, and you know how to actualize your aspirations.

You are an enthusiastic team member capable of working with a team to reach a common goal. Initiating and completing projects is right up your alley. You know how to make timely, effective, and ethical decisions.

You will actively and consistently adhere to all rules and regulations, policies and procedures, focus on program and client needs, and work to solve crisis on a daily basis.

Pay Rate: $12/hour

Benefits offered:

40 hours of PTO after 90 days

80 hours of PTO after 1 year

110 hours of PTO after 5 years

On campus living accommodations available upon request at no cost. Includes room, all utilities, trash, and basic internet.

Job Type: Full-time

Salary: From $12.00 per hour

Schedule:

• 8 hour shift

COVID-19 considerations:

N/A

Ability to commute/relocate:

• Newport News, VA 23601: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver’s License (Preferred)

Work Location: One location